Is there a discounted rate available?
There is a discounted rate available for senior citizens age 65 and older, which requires a form to be completed ANNUALLY in the Utility Billing office OR you may print this form (see the link below) and bring it to our office. One of the customer service representatives will need to verify age with a valid driver’s license or ID card. This discounted rate only applies to senior citizens with a 3/4" meter and is only available on the primary residential account. Annual Senior Citizen Discount Request Form

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1. What if I think my usage is too high?
2. How is my meter read?
3. Do I need to be present when you connect my meter?
4. What happens if the field technician indicates there is no leak?
5. How do I open / close / transfer my utility service?
6. What is the deposit and connection fee?
7. When will the deposit be refunded?
8. Can I pay the deposit out over a period of time? Are there any exceptions to the deposit requirement?
9. How do you calculate the water and sewer charge on my bill?
10. Who do I contact to report water or sewer service issues or emergencies?
11. What is the garbage and recycling pickup schedule?
12. What is the supplementary fee?
13. When are utility payments due?
14. How do I make a utility payment?
15. Is there a discounted rate available?