Frequently Asked Questions

Personal reports when Corsicana Fire Department transports a patient can be obtained at our Administration office, 2975 Drane Rd., Corsicana, TX. 75110

Attorneys and insurance company requests need to go online to www.chartswap.com.

All HIPAA laws will be enforced.

If you are transported by Allegiance Mobile Health, records can be obtained from recordrequest@allmh.com

If you were transported by Allegiance Mobile Health, they can be reached at recordrequest@allmh.com

⚖️ For Attorneys & Law Offices

If you are unable to locate the ambulance provider in ChartSwap, we recommend contacting the provider directly.

Record Requests:
Submit all record requests via www.chartswap.com, listing the EMS agency as the Provider.

🧾 For Patients

Billing Inquiries:
 If you have questions about your bill and Corsicana Fire Department provided the service please contact:

Emergicon Customer Service
📞 Phone: 972-602-2060 ext. 1610

Medical Records Requests:
 To request medical records for a specific date of service, please complete the following form:
📄 Patient Records Request Form (PDF)

Once completed, submit the form along with a copy of your driver’s license via one of the methods below:

• 📠 Fax (Secure): 800-608-9457
• 📬 Mail: PO Box 180446, Dallas, TX 75218
• 📧 Email: records@emergicon.com

Please ensure that both the completed form and a valid state-issued photo ID are included in your request.

🩺 For Transplant Coordination, Tissue Donation, Crash Investigation, or Texas Trauma Registry Reporting

If you are requesting records for purposes such as:

• Organ or tissue donation
• Crash reconstruction or investigation
• Texas Trauma Registry submissions
• Transplant coordination

A member of our medical records team will contact you shortly.

Corsicana Fire Administration 093-654-4956 Monday - Friday 8am to 5pm.

Applications can be found:

www.cityofcorsicana.com/Fire

Corsicana Public Library

Navarro County Courthouse

Area Water Departments

Yellow Dot Kits are available at the following locations:

Corsicana Fire Administration

Lotts Physical Therapy

Corsicana Rotary Club

You may pick up flyers for our local air ambulance services at Corsicana Fire Administration, Monday - Friday 8am - 5pm.

It is not necessary to show your card. We have a database that is compared to the names of people that are transported. Please be sure to give the paramedic your legal name. Please do not use nicknames.  

The cards that were provided to you do not have expiration dates; you should keep them as long as you are a subscriber.  

If Transported by Corsicana Fire Department contact our billing company, Emergicon at Emergicon Customer Service
📞 Phone: 972-602-2060 ext. 1610

If Transported by Allegiance Mobile Health contact them via email at recordrequest@allmh.com

City of Corsicana

P.O. Box 732664

Dallas, TX 75373-2664

Place needles and syringes in a hard plastic or metal container (must not be see through) with a tightly secured lid. (The container should be labeled “Syringes,”
“Sharps,” or “Needles.”)
• Keep the container out of the reach of children and pets.
• When the container is full, seal and reinforce its lid with heavy-duty tape.
• Dispose of the sealed container in the household trash.