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1. How can I obtain a copy of my medical report related to the time I was transported by ambulance?

Personal reports can be obtained at our Administration office, 200 N 12th St., Corsicana, TX. 75110

Attorneys and insurance company requests need to go online to www.chartswap.com.

All HIPAA laws will be enforced.

2. Who do I call if I have billing questions?

Contact our billing company, Change Healthcare at 855-626-9660. M - F 7am to 7 pm.

3. Who do I contact about Corsicana EMS Subscription Program coverage questions?

Corsicana Fire Administration 093-654-4956 Monday - Friday 8am to 5pm.

4. How do I sign up for the Corsicana EMS Subscription program?

Applications can be found:

www.cityofcorsicana.com/Fire

Corsicana Public Library

Navarro County Courthouse

Area Water Departments

5. How do I obtain information about the Yellow Dot program?

Yellow Dot Kits are available at the following locations:

Corsicana Fire Administration

Lotts Physical Therapy

Corsicana Rotary Club

6. How do I obtain information about Air Ambulance Services?

You may pick up flyers for our local air ambulance services at Corsicana Fire Administration, Monday - Friday 8am - 5pm.

7. Do I need to show my Corsicana EMS subscription card to the paramedics?

It is not necessary to show your card. We have a database that is compared to the names of people that are transported. Please be sure to give the paramedic your legal name. Please do not use nicknames.  

8. Will I get a new Corsicana EMS subscription card every year?

The cards that were provided to you do not have expiration dates; you should keep them as long as you are a subscriber.  

9. Where do I obtain a detailed EMS statement for services that were provided?

Contact our billing company, Change Healthcare at 855-626-9660 7am to 7 pm cst

10. Where do I mail my EMS payment?

City of Corsicana

P.O. Box 732664

Dallas, TX 75373-2664

11. How do I dispose of syringes/needles safely?

Place needles and syringes in a hard plastic or metal container (must not be see through) with a tightly secured lid. (The container should be labeled “Syringes,”
“Sharps,” or “Needles.”)
• Keep the container out of the reach of children and pets.
• When the container is full, seal and reinforce its lid with heavy-duty tape.
• Dispose of the sealed container in the household trash.